Shipping Policy

Draft — 8 November 2026; operational terms require confirmation before sales open.

U.S. shipping

We serve customers in the United States only. Prices are in USD. Shipping methods, charges, supported U.S. destinations, handling times and delivery estimates must be confirmed and displayed before payment. No fixed shipping rate or delivery promise has been approved yet; checkout must remain closed until these are configured.

Live plants are perishable. Some U.S. states and territories restrict or inspect shipments of live plants and soil under agricultural rules, so certain plants may be unavailable for some delivery addresses; any such restriction must be shown before payment. Extreme heat or cold may delay dispatch to protect plants, and we will contact you if your order is held. Please arrange to receive and unpack live plants promptly. Review the selected option and delivery address before ordering. If an order is delayed, damaged or missing, contact us with the order reference. Any applicable taxes, shipping and import charges must be disclosed before payment. No claim of domestic inventory is made.

Qelvitra LLC
61 N 2nd St, Lebanon, OR 97355-2801, United States
+1 434-768-0184
hello@qelvitra.shop